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Privacy Policy

How we handle your information

This policy explains what we collect through this website, how we use it, and the choices you have.

Effective date: update on publication.

Who we are

Eagle Creek Dentistry LLC operates this website. Our office is at 5685 Lafayette Rd, Suite 100, Indianapolis, IN 46254, and you can reach us on 317-295-1000.

Information we collect

When you submit a form on this site we collect the details you enter, which may include your name, phone number, email address, and anything you write in the message field. We also collect standard technical information such as your IP address, browser type, and the pages you view, through website analytics.

How we use it

We use the information you give us to respond to your enquiry, schedule appointments, and provide dental care. Technical and analytics information is used to understand how the site is used so we can improve it. We do not sell your information to anyone.

Protected health information

Health information you share with us as a patient is protected under HIPAA and is handled according to our Notice of Privacy Practices, which is available at the office. Please do not send detailed health information through the website contact form, since email and web forms are not secure channels. Call the office instead.

Cookies and analytics

This site uses cookies, including those set by analytics services, to understand site usage. You can control or disable cookies in your browser settings, though some parts of the site may not work as intended if you do.

Third party services

We use third party services for website analytics, appointment requests, and displaying patient reviews. These providers process data according to their own privacy policies. We choose providers we consider reputable but we do not control their practices.

Sharing your information

We share your information only as needed to provide care and run the practice, for example with your insurance company when filing a claim, or with a specialist we refer you to. We also disclose information where the law requires it.

Data retention

We keep patient records for as long as required by Indiana law and professional obligations. Website enquiries that do not become patient records are kept only as long as needed to respond.

Your choices

You may ask what information we hold about you, request corrections, or ask us to stop contacting you. For dental records, contact the office directly. We will respond as required by applicable law.

Children

This website is intended for adults. We do not knowingly collect information online from children under 13 without a parent or guardian.

Links to other sites

Our site links to other websites we do not control. We are not responsible for their content or privacy practices, and we suggest reviewing their policies.

Changes to this policy

We may update this policy from time to time. The revised version will be posted here with a new effective date.

Contact us

Questions about this policy can be directed to Eagle Creek Dentistry, 5685 Lafayette Rd, Suite 100, Indianapolis, IN 46254, or by phone on 317-295-1000.